Billede der viser in english

How to file a complaint


Anyone can file a complaint to the Board of Equal Treatment either by e-mail or by mail. To be processed by the Board, your complaint must contain certain information.

 

It is free of charge to file a complaint to the Board of Equal Treatment.

 

Your complaint will be subject to hearing

Your complaint must be heard by the defendant that you complain about. Your information will not be made anonymous.

 

The decisions from the Board are binding

To know what kind of outcome may be expected from the Board

Go to What can be achieved?

 

Use a form for your complaint

To ensure that all the information required is provided, we recommend you to fill out our complaint form.

 

Send the form to the e-mail address or the ordinary mail address of the Board. You are welcome to contact the Secretariat and ask them to send you a copy of the form by mail.

  

Download complaint form in word.


Download complaint form in pdf.

 

Information required

To handle your complaint, the Board needs certain information. Please be aware that the information you provide will be included in the hearing that will be sent to the defendant. Your information will not be made anonymous.

 

More information about the processing of the complaint

 

The information needed is the following:

  • Personal details
  • Contact details
  • Who/what do you complain about (including contact details)
  • Short statement outlining the reason for your complaint
  • List of attachments in support of your complaint and purpose of including them
  • Outcome expected from the Board

 

You may include any documentation that will help qualify your complaint (written communication, copies of text messages, recordings, film etc). Please write your name and contact details on all attachments. 

 

Are you a member of a trade union

If you are a member of a trade union, you should start the process by contacting the union if your discrimination complaint relates to your job or your vocational education/training.

 

What if your trade union is unable to pursue your case

If your trade union is unable or unwilling to pursue your complaint either through industrial arbitration or through the Danish Labour Court, you can still send your complaint to the Board of Equal Treatment.

In this case you need to include documentation stating that your union is unable or unwilling to pursue the case through industrial arbitration or the Labour Court. The documentation could be a letter from your union.

 

Seek advice from your trade union

Even if your trade union is unable to process your case through industrial arbitration or the Labour Court, they can still assist you with your complaint to the Board of Equal Treatment.

 

 

 

 Læs mere

Link: Compliant form pdf Compliant form pdf

 

Link: Complaint form word Complaint form word

 

Proxy

You can choose to be represented by proxy by an organisation, solicitor or private person, who will file the complaint for you and represent you in all dealings with the Board.

 

Contact us

You can contact the Secretariat if you consider filing a complaint, or if you want more information

 

The Board of Equal Treatment

Amaliegade 25

Box 9080

1022 Copenhagen K

phone: 33 41 12 00

e-mail ast@ast.dk



Få teksten læst op Få teksten læst op
Få teksten gjort større

Vis indhold med lille skriftstørrelse Vis indhold med mellem skriftstørrelse Vis indhold med stor skriftstørrelse

Amaliegade 25 | Postboks 9080 | DK-1022 København K | e-mail: ast@ast.dk | Åbningstid: Man-fre kl. 9-15 | Tel: 33 41 12 00 | EAN nr. 57 98 000 35 48 21